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Case Study: From SoftPOS to Omnichannel Payments

Tue Nov 10 2026#Case Studies
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PSP Case Study: Scaling Omnichannel Payments Across Southeast Asia | MineSec

Discover how a Southeast Asian payment service provider expanded beyond e-commerce payments with MineSec and PaySurfer, building a unified payment platform across multiple channels and markets.

Inside the Case Study

Expanding payment acceptance across Southeast Asia requires more than adding new payment methods. PSPs must navigate different acquiring partners, devices, certifications and local payment requirements.

This case study explores how one PSP addressed these challenges through its evolving partnership with MineSec.

Key Takeaways:

  1. From SoftPOS to Omnichannel Acceptance
    How the PSP expanded from contactless payments on Android devices to embedded payments, traditional terminals and QR acceptance.
  2. One Platform Across Multiple Markets
    How PaySurfer supports different acquiring partners and local payment requirements while maintaining a consistent merchant experience.
  3. A Partnership That Scales
    How the collaboration evolved to include payment processing, American Express services and regional expansion.

Get the Full Case Study

Explore the challenges, technology solutions and business outcomes behind this Southeast Asian PSP’s payment transformation.